Frequently Asked Questions
If you can’t find what you need, reach out and we’ll help you choose the right path.
How much time do courses require each week?
Most courses ask for 2–4 hours weekly, including short readings, practice drills, and reflection prompts. Advanced projects may add 1–2 hours.
Do you offer certificates?
Yes. Complete graded assignments and a final assessment to earn a verifiable certificate that confirms skill proficiency—not just attendance.
What’s the difference between levels?
Beginner courses build core concepts and vocabulary. Intermediate courses apply tools to casework. Advanced courses involve complex, ambiguous scenarios and capstones.
Can my team train together?
Yes. We run private cohorts with facilitation, shared templates, and project-based assessments aligned to your goals. Contact us to design a plan.
How do refunds work?
Full refunds are available within 14 days of purchase if you haven’t completed more than 20% of the course. See our Terms for details.
What accessibility features are supported?
Keyboard-first navigation, adjustable text contrast (dark mode), captions on videos, and downloadable text alternatives for assignments.
Do you teach specific industries?
Our tools are domain-agnostic. We include sector variations—product, policy, research, operations—to make practice realistic for different roles.
What support do learners receive?
Discussion forums, weekly office hours in cohorts, and structured feedback on capstones. You’ll also get templates to keep using after the course.